Cookie Policy

Finde HERE the German version

The term "cookie" refers to text information that can be stored on the device used by a website visitor and contains information such as settings or login details. The cookie can be read out the next time the website is visited, in order to be able to use the aforementioned information again and make the operation of the website possible in principle or more convenient. Cookies cannot be used to start programs or transfer viruses to a computer.

In general, we use cookies to analyze the interest and to improve the user-friendliness of our websites. In principle, you can also access our websites without cookies (see "If you prefer to disable cookies"). If you want to use our websites to the full extent or comfortably, you should, so far as possible, accept those cookies that enable the use of certain functions or make the use more user-friendly. Some cookies are "session cookies”. Such cookies are deleted automatically after the end of your browser session. On the other hand, other cookies remain on your terminal device until you delete them yourself. Such cookies help us to recognize you when you return to our website.

Of course you can also view our website without cookies. Internet browsers are regularly set to accept cookies. You can deactivate the use of cookies at any time via the settings of your browser. Please use the help functions of your Internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

The setting of cookies, which are necessary for the exercise of electronic communication processes or the provision of certain functions desired by you (e.g. shopping basket), is based on Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services.

If you prefer to deactivate cookies

You can decide yourself which types of cookies - if any at all - may be set. This decision, of course, may have certain consequences. If you deactivate our cookies, we cannot guarantee the proper functioning of our websites.

You can specify in the settings, which cookies are to be accepted or deactivated. For example, you can allow cookies for statistics and block cookies for personalized information.

You can change your browser settings - Chrome, Safari, Internet Explorer - to warn you when a web page is about to send a cookie, or to block either all cookies or only third party cookies. You also have the option of deleting all received cookies. Be sure to change these settings for each device and browser you use.

Information on the cookies we use

Basic services

Adobe

Provider: https://apps.ghostery.com/nl/apps/typekit_by_adobe

Purpose: In order to provide the Typekit service, Adobe may collect information about fonts that are sent to your website. This information is used for billing and compliance purposes.

Period of validity: unlimited

Consent to use cookies: not optional

Google AJAX Search API

Provder: https://apps.ghostery.com/nl/apps/google_ajax_search_api

Purpose: Google AJAX Search API is a JavaScript library for integrating Google search into your web pages and other web applications. Developers can use API to integrate Google Search, News Search, and Blog Search search services into their web page.

Period of validity: unlimited

Consent to use cookies: not optional

Google Tag Manager

Provider: https://apps.ghostery.com/nl/apps/google_tag_manager

Purpose: The Google Tag Manager gives CCV the ability to quickly and easily update tags and code fragments on the company website. Once the Tag Manager fragment is embedded in the website, CCV can configure tags via a web interface without having to modify or add to the existing code. This reduces the probability of errors and saves CCV from having to involve a developer when changes are necessary.

Period of validity: unlimited

Consent to use cookies: not optional

Website analysis services

GA Audiences

Provider: https://apps.ghostery.com/nl/apps/ga_audiences

Purpose: This service is used to gain insight into the behaviour of website visitors and thus improve their user experience.

Period of validity: 2 years

Consent to use cookies: optional

Google Analytics

Our websites use Google Analytics, a web analysis service of our service provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“).

Google Analytics uses cookies which are stored on your computer and which enable an analysis of your use of the website (Art. 6 para. 1 a GDPR).

The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on our website your IP address will be shortened and thus anonymised by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. Google has subjected itself to the EU-US Privacy-Shield (certificate available at: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI). Following a decision by the EU Commission, the EU-US Privacy Shield can be used as a basis for transferring personal data from Europe to U.S. companies that have certified themselves in accordance with the Privacy Shield.

On our behalf, Google will use the transmitted information to evaluate your use of the website, to compile reports on website activities and to provide us with further services related to website and Internet use.

You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if you do this you may not be able to use the full functionality of this website. To prevent Google from processing your personal data (including your abbreviated IP address), please download and install the browser plugin available at http://tools.google.com/dlpage/gaoptout?hl=de.

Provider: https://apps.ghostery.com/nl/apps/google_analytics

Purpose: This service is used to gain insight into the behaviour of website visitors and thus improve their user experience.

Cookies: __utma, __utmb, __utmc, __utmv, __utmz, _ga

Validity period: 2 years

Consent to use cookies: optional

Hotjar

Provider: https://apps.ghostery.com/nl/apps/hotjar

Purpose: This service is used to develop a better understanding of the click behaviour of website visitors through qualitative research in order to improve the user experience on the website concerned.

cookies: _hjIncludeInSample, _hjMinimizedPolls, _hjUserId

Period of validity: maximum 1 year

Consent to the use of cookies: optional

A/B Tasty

Provider:

Purpose: This service is used to develop a better understanding of the click behaviour of website visitors and thus improve the user experience on the website in question.

Cookies: ABTastySession

Period of validity: maximum 1 year

Consent to the use of cookies: optional

Advertising

DoubleClick

Provider: Doubleclick.net

Purpose: This service is used to measure the conversion rate. The anonymous data collected in this process is used to determine the value of advertising partners and to generate invoices for these advertising partners. It is also used for anonymous visitor segmentation, subject to the necessary consent.

Cookies: id, test_cookie,_drt_, p

Period of validity: maximum 90 days

Consent to use cookies: not required

Bing Ads

Provider: https://apps.ghostery.com/nl/apps/bing_ads

Purpose: This service is used to measure the conversion rate. The anonymous data collected in this process is used as the basis for determining the value of advertising partners and for generating invoices for these advertising partners. It is also used for anonymous visitor segmentation, provided the necessary consent has been given.

Cookies: ipv6, SRCHHPGUSR, _SS, SRCHUSR, _EDGE_S, SRCHUID, SRCHD, MUID, MUIDB

Period of validity: maximum 2 years

Consent to the use of cookies: optional

Facebook

When visiting our Facebook page, the privacy policy of Facebook regarding the so-called Page Insights must also be observed. The processing of personal data is carried out as jointly responsible (according to Art. 26 GDPR) with Facebook. See

https://de-de.facebook.com/legal/terms/page_controller_addendum

Facebook marketing services (like Facebook Pixel)

Description and scope of data processing

Within our online offer, the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used due to our legitimate interests in the analysis, optimization and economic operation of our online offer and for these purposes.

Facebook is certified under the Privacy Shield Agreement and thereby offers a guarantee to comply with European data protection law

(https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

With the help of the Facebook pixel, on the one hand, Facebook is able to determine the visitors of our online offer as a target group for the presentation of ads (so-called "Facebook ads"). Accordingly, we use the Facebook Pixel in order to display the Facebook Ads placed by us only to those Facebook users who have also shown an interest in our online offer or who exhibit certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "Custom Audiences").

With the help of the Facebook pixel, we also want to ensure that our Facebook ads match the potential interest of users and are not annoying or disturbing.

The Facebook Pixel also allows us to track the effectiveness of Facebook Ads for statistical and market research purposes by seeing whether users are redirected to our website after clicking on a Facebook Ad (so-called "conversion").

The Facebook pixel is directly integrated by Facebook when you call up our websites and can save a so-called cookie, i.e. a small file, on your device. If you then log in to Facebook or visit Facebook while logged in, the visit to our online offer will be noted in your profile.

The data collected about you is anonymous to us, so we cannot draw any conclusions about the identity of the user. The data is stored and processed by Facebook so that a connection to the respective user profile is possible and can be used by Facebook as well as for our own market research and advertising purposes.

The processing of data by Facebook takes place within the framework of Facebook's data use policy. Accordingly, general information on the presentation of Facebook ads is provided in the Facebook Data Usage Policy: https://www.facebook.com/policy.php. Specific information and details about the Facebook pixel and its functionality can be found in the Facebook help section: https://www.facebook.com/business/help/651294705016616.

Duration of storage

The data will be deleted as soon as they are no longer necessary for the purpose of their collection.

Objection and elimination possibility

You may object to the collection by the Facebook pixel and use of your data to display Facebook ads. To control what types of ads are displayed to you within Facebook, you can go to the page set up by Facebook and follow the instructions for usage-based advertising settings: https://www.facebook.com/settings?tab=ads.

The settings are platform-independent, meaning that they are applied to all devices, such as desktop computers or mobile devices.

You can also opt-out of the use of cookies for audience measurement and advertising purposes by visiting the Network Advertising Initiative opt-out page (http://optout.networkadvertising.org/) and additionally the U.S. website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).

Facebook Custom Audience

Provider: https://apps.ghostery.com/nl/apps/facebook_custom_audience

Purpose: This service is used to measure the conversion rate. The anonymous data collected in this process is used to determine the value of advertising partners and to generate invoices for these advertising partners. It is also used for anonymous visitor segmentation, subject to the necessary consent.

Cookies: locale, c_user, csm, datr, fr, lu, xs, pk, s, p, act, x-src, presence

Period of validity: maximum 1 year

Consent to the use of cookies: optional

Facebook Impressions

Provider: https://apps.ghostery.com/nl/apps/facebook_impressions

Purpose: This service is used to measure the conversion rate. The anonymous data collected in this process is used to determine the value of advertising partners and to generate invoices for these advertising partners. It is also used for anonymous visitor segmentation, subject to the necessary consent.

Cookies: locale, c_user, csm, datr, fr, lu, xs, pk, s, p, act, x-src, presence

Period of validity: maximum 1 year

Consent to the use of cookies: optional

Google Dynamic Remarketing

Provider: https://apps.ghostery.com/nl/apps/google_dynamic_remarketing

Purpose: Dynamic remarketing is a component of Google Analytics and allows you to place remarketing ads for content or products that may be of particular interest to your users. This is based on content or products that users have already viewed, similar and particularly powerful content and products, and users' past purchases and demographics.

cookies: __utma, __utmb, __utmc, __utmv, __utmz, _ga

Period of validity: maximum 2 years

Consent to use cookies: required

Social media Facebook Connect

Provider: https://apps.ghostery.com/nl/apps/facebook_connect

Purpose: This service is used to measure the conversion rate and to place targeted offers on third party websites. The anonymous conversion data is used to determine the value of various advertising partners on a central ad server and to display targeted offers on third-party websites via this ad server.

Cookies: locale, c_user, csm, datr, fr, lu, xs, pk, s, p, act, x-src, presence

Period of validity: maximum 1 year

Consent to the use of cookies: optional

Facebook Social Plugins

Provider: https://apps.ghostery.com/nl/apps/facebook_social_plugins

Purpose: This service is used to measure the conversion rate and to place targeted offers on third party websites. The anonymous conversion data is used to determine the value of various advertising partners on a central ad server and to display targeted offers on third-party websites via this ad server.

Cookies: locale, c_user, csm, datr, fr, lu, xs, pk, s, p, act, x-src, presence

Period of validity: maximum 1 year

Consent to the use of cookies: optional

Customer Interaction

Mailchimp

Privacy policy for the deployment and use of MailChimp

The newsletters are sent via "MailChimp", a newsletter dispatch platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

The e-mail addresses of our newsletter recipients, as well as their other data described in this notice, are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore, MailChimp may use this information to optimize or improve its own services, e.g. for technical optimization of sending and presentation of the newsletter or for economic purposes to determine from which countries the recipients come. MailChimp does not use the data of our newsletter recipients to write to them or pass them on to third parties.

The privacy policy of MailChimp can be found here: https://mailchimp.com/legal/privacy

 Statistical survey and analyses

The newsletters contain a so-called "web-beacon", i.e. a pixel-sized file which is retrieved from the server of MailChimp when the newsletter is opened. In the context of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval are collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behaviour based on their retrieval locations (which can be determined by means of the IP address) or the access times.

Statistical surveys also include determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our ambition nor that of MailChimp to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our contents to them or to send different contents according to the interests of our users.

LinkedIn Marketing Solutions

This website uses LinkedIn Marketing Solutions, a tool from LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland), which is used to increase the reach of the website's marketing. Every time you connect to a website that contains LinkedIn functionality, a connection is made to LinkedIn's servers. One of these features is the mapping of a user's visit to the website using LinkedIn Marketing Solutions to the user's LinkedIn profile. LinkedIn uses cookies to provide its technical functionality. You can prevent cookies from being placed on your system by configuring your Internet browser accordingly. In addition, you may prevent the use of LinkedIn Marketing Solutions based marketing analytics by following this link: https://www.linkedin.com/psettings/guest-controls. Please note that the above configuration can be deleted if you delete all cookies stored in your system.

For more information about LinkedIn's use of personal information, please contact LinkedIn directly. You can review LinkedIn's privacy policy here https://www.linkedin.com/legal/privacy-policy.

LiveChat

Provider: https://apps.ghostery.com/nl/apps/livechat

Purpose: This service is used to initiate an interaction with customers via the relevant website.

cookies: __lc_cst, amplitude_idlivechatinc.com, __lc_cid, landing_page, __livechat, 3rdparty, __lc_vv.group16, referrer, message_text.group16, chat_widget_amplitude_idlivechatinc.com, recent_window.group16, main_window_timestamp.group16, main_window_timestamp_16.group16, _ga, notification [status_ping].group16, utm_source, __livechat_lastvisit

Period of validity: maximum 2 years

Consent to the use of cookies: optional