Question

Are you experiencing internet connection problems after switching to your new Internet Provider? Possibly the payment terminal is having trouble loading the correct IP address and connecting. The steps below can help solve this problem by briefly resetting the payment terminal (No data is lost).Instruction:- Unplug the power supply from the payment terminal. - Check that the payment terminal and PIN pad are off (dark). - Insert the power supply back into the payment terminal after 10 seconds.- The payment terminal restarts.

CCV · Accepted Answer

Are you experiencing internet connection problems after switching to your new Internet Provider? Possibly the payment terminal is having trouble loading the correct IP address and connecting. The steps below can help solve this problem by briefly resetting the payment terminal (No data is lost).Instruction:- Unplug the power supply from the payment terminal. - Check that the payment terminal and PIN pad are off (dark). - Insert the power supply back into the payment terminal after 10 seconds.- The payment terminal restarts.

I have changed Internet Provider, what should I do on my payment terminal?

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