CCV Digital Exchange plenary session

What’s next for the payment industry?

Sign up for this session

Thursday October 22th, 10.00 - 11.00

Summary: what can you expect?

Covid-19 has changed the world with both global and local businesses affected at their core. The payment industry finds itself in a leadership role, facilitating the continuity of businesses and connecting them to consumers in this new reality.

  • What has changed in the last 6 months?
  • How did consumer behavior and the payment industry transform?
  • Which trends didn’t survive the crisis, and which have accelerated their growth?
  • Which strategies should we employ to foster responsible and future-proof business?

These and other questions will be discussed during the closing session of CCV Exchange, exploring the topics of business, consumer behavior and leadership in the new reality.

Why should I attend?

  • Trends: how are we adapting to a changing world?
  • Inspiration: hear from experts and real-life business cases
  • Connect: join interactive discussions to shape a new reality
  • Learn: what is happening in the payment industry?

Meet our speakers & industry experts

Lars Sørensen

International Chairman, Presenter, Moderator, Interviewer, Keynote Speaker

"What you haven't experienced never really happened"

Lars is a live-communication expert and event professional. With over 10 years experience and a background in media, journalism and B2B events. He started to work as event organizer while working on social development projects. Lars also found himself on National radio at BNR Newsradio and National Radio 2.

In just a few years he has grown to become one of the most booked moderators/presenters in the Netherlands and was nominated for the moderator of the year award. Next to hosting, interviewing, moderation and performing as a chairman, Lars also works on the production side of events.

As event-designer and creative consultant he likes to create next level events. As a presenter he has his own tv program on 7DTV the biggest online business video platform in de EU. Creating online content and video in a 21st century way is one of his favorite things to do. His remarkable talent for improvisation offers a unique opportunity to create interviews in a short production time.

Steven Van Belleghem ​

International Keynote Speaker

Steven van Belleghem is a global expert in customer orientation and relationships in the digital world. As a keynote speaker he has presented in more than 30 countries worldwide. In his presentations, Steven takes his audience on an intelligent, passionate and inspiring journey into the world of today’s customer relationships.

Steven has written three bestsellers. He became known through his first book, “The Conversation Manager”, which won him the award for the most innovative marketing book of 2010. He also wrote the book “The Conversation Company”, and his latest book, “When Digital Becomes Human”. The latter was awarded Best Marketing Book 2015. More than 75,000 copies of his books have been sold.

Since 2014 Steven has been involved in 3 start-ups. He is a partner in the consulting company Nexxworks, co-founder of Zembro (a wearables start-up) and co-founder of the content creation company Snackbytes.

Mark Buitenhek​

Head of ING Transaction Services

Mark Buitenhek is a seasoned banker. He is Head of ING Transaction Services, with overall responsibility for payments, cash management, trade financeworking capital solutions and cards for Wholesale Banking.

His knowledge of banking combined with his endless energy and swift ‘out of the box’ thinking makes him the ideal partner for traditional ways of banking and innovative accelerator projects and start-ups.

Mark is a recognised international keynote speaker, specialised in banking industry disruption and industry (Fintech) innovation. He is passionate about customer experience in (open) banking.

Mark is a member of the board of Directors of SWIFT and TradeIX and member of the MasterCard Advisory Board. He is Chairman of the Supervisory Board of Payconiq and the Supervisory Board of Payvision.

Hugo Godschalk​

Managing Director of Paysys Consultancy GmbH

Dr. Hugo Godschalk, a native Dutchman from Den Haag (1957) has been living and working in Germany for more than 45 years. He studied economics at the University of Münster/Westfalia (1974 – 1979). He then spent 5 years as research staff at the same university. Following his PhD in economics in 1982 with a dissertation on electronic money, he started his career in the payments industry at the Gesellschaft für Zahlungssysteme (GZS) in Frankfurt, last as head of business administration. From 1990 until 1993, he worked for 3 years as a senior consultant for Ordina (Germany) GmbH, covering payment and card business related topics. Since 1993 he is managing director and founder of PaySys Consultancy in Frankfurt am Main. 

Since 2000 PaySys Consultancy represents the European Payments Consulting Association (EPCA) as German founding member. In 2011 Hugo initiated the Prepaid Verband Deutschland (PVD) as platform of the prepaid industry in Germany. He is represented this group as managing director until 2018. Since 2003 he is member of the advisory board of PayComm (database community of the European payment industry). Hugo is a regular blogger on payment issues (www.paytechlaw.com). 

He published several books, expert reports and many articles to monetary and payment related topics (reform, history, innovation, regulation, complementary currencies etc.). 

Enny van de Velden

Enny van de Velden is CCV's Chief Commercial Officer Chair of the Board.

Enny van de Velden is CCV's Chief Commercial Officer Chair of the Board. With two Masters degrees from the University of Groningen, she has held teaching positions at Windesheim University of Applied Sciences and Stenden University of Applied Sciences. She also held management positions at Any Productions.

With her extensive experience in branding, change management and experience marketing, she is responsible for the long-term commercial success of CCV, strategy development and organizational development. Enny van de Velden oversees business development, branding & communication, strategic marketing, strategic personnel policy and organizational development on group level.

Since 2000 PaySys Consultancy represents the European Payments Consulting Association (EPCA) as German founding member. In 2011 Hugo initiated the Prepaid Verband Deutschland (PVD) as platform of the prepaid industry in Germany. He is represented this group as managing director until 2018. Since 2003 he is member of the advisory board of PayComm (database community of the European payment industry). Hugo is a regular blogger on payment issues (www.paytechlaw.com). 

He published several books, expert reports and many articles to monetary and payment related topics (reform, history, innovation, regulation, complementary currencies etc.). 

Getting curious already?

If you're interested to learn more, hear from industry experts and help us shape the future payment then don't hesitate to book your spot right away! Are you as excited for the session as we are? Then, take a look at our other webinars to see if there are other interesting topics for you or deep dive straight into the webinar topic via our below blog posts.

Yes, I'd like to join this session

  • hidden field used to define for what ccv digital exchange session user is enrolling.

Have some questions?

  • Is it free?

    Yes, participation is free for each individual session!

  • Which program is used? Can I participate even if I don't have it installed?

    The set-up of each session is organised with Microsoft teams. Even if you have not installed MS Teams, participation is of course still possible! After registration you will receive a link that will automatically take you to the virtual room. There is no need to download a program!

  • Is there a participation limitation?

    No. As an online event there is an unlimited number of participants.

  • I cannot participate, but I am interested in the topics. Is there a gleaning?

    Yes, all sessions are recorded and will be available for review on the CCV website.

  • Why is this event only in English?

    As an international company, we want this event not only to reach local audiences, but also to inform people across borders and bring together people interested in payment and commerce of all nationalities. The easiest way to do this is with the English language.

  • Are questions possible during the sessions?

    The sessions are carefully organized as round tables to cover as many topics as possible. Questions can be asked at any time via the team chat function and will be passed on to the round table.