GVB Amsterdam chooses CCV from Fiserv: A future-proof payment solution for travelers
To serve passengers in the best possible way, public transport operators need to keep pace with changing customer expectations. Payments play an important role in that experience. That's why GVB Amsterdam continues to invest in reliable, modern payment solutions for their trams together with CCV from Fiserv. In this article, we explore the partnership and what it means for the future of payments in public transport.
A trusted partnership
GVB Amsterdam's decision to continue working with CCV from Fiserv builds on a long-standing partnership. For many years, CCV has supported GVB with payment solutions across multiple applications, from card payments to ticket vending machines, helping both daily commuters and international visitors pay quickly and securely.
This trusted relationship played an important role in GVB's decision. Proven technology and a reliable partner provide the foundation for a stable payment environment, which is essential when processing thousands of transactions every day. As a result of this partnership, more than 150 trams of GVB will be equipped with CCV from Fiserv's payment terminals in Amsterdam.
Reliability comes first
At GVB, delivering a positive passenger experience is the top priority. A smooth payment process is an important part of that journey.
Reliability and technical stability are therefore key when selecting a payment partner. Payment disruptions or delays can immediately affect the customer experience. By continuing its partnership with CCV from Fiserv, GVB chooses a solution that supports continuity, performance and reliability.
Choosing the CCV Nexus Pad A35
As part of the modernisation of its payment infrastructure, GVB selected the CCV Nexus Pad A35 as the successor to its existing payment terminals. Thanks to its certification specifically for use in the automotive industry, as well as numerous other advantages and features, it's a proven solution being used in thousands of public transportation already.
Although the rollout has not yet started, expectations are positive. The Android-based payment terminal integrates well with GVB's current infrastructure and is expected to deliver improvements in both performance and ease of use.
Expected benefits
While the new terminals are not yet in operation, the expected benefits closely match GVB's requirements:
- Faster transaction processing to support smooth passenger flows
- Improved compatibility with modern payment methods
- Future-proof technology that supports further innovation
Together, these improvements are expected to contribute to an even better travel experience.
Supporting daily operations
The implementation of the new payment solution is designed to optimise existing processes rather than fundamentally changing them. The focus is on continuity, ensuring payments remain fast, reliable and compliant with the latest standards.
That reflects the role of payments in public transport: largely invisible to passengers, yet essential to a seamless journey.
Looking ahead: The future of payments in public transport
The payments landscape continues to evolve rapidly in 2026 and beyond. Contactless payments, mobile wallets and wearable devices are becoming increasingly common, and passengers expect these payment methods to work effortlessly.
By investing in modern payment technology, GVB is well positioned to meet these changing expectations while preparing for future developments in the payments market.
The value of partnerships
In a fast-changing market, collaboration is key. GVB values CCV from Fiserv not only as a payment provider, but also as a partner that actively contributes expertise and supports future innovation.
Working together helps ensure that GVB can continue responding to new developments and deliver the payment experience passengers expect.
Conclusion
With the implementation of the CCV Nexus Pad A35, GVB is taking another step towards a future-proof payment environment. By building on a trusted partnership and investing in modern technology, GVB is creating a payment experience that is reliable, efficient and ready for the future.