The Butcher Social Club: Serving guests faster with an integrated payment solution from CCV from Fiserv and PinDirect by Cyber & Mason
When every second counts
On busy days, The Butcher Social Club welcomes more than 1,500 guests. In those moments, everything revolves around speed, efficiency, and delivering an outstanding guest experience. With a team of 30 employees and four mobile payment terminals, the ordering and payment process must run seamlessly, both at the counter and on the terrace.
This is where mobile payment solutions make a real difference. Staff can complete transactions directly at the table without having to return to the counter each time. This saves valuable time, reduces queues, and allows employees to focus on what matters most: hospitality.
In search of an integrated end-to-end solution
For The Butcher Social Club, it was essential to find a payment solution that could integrate seamlessly with its existing POS system. In addition, the solution needed to be fast, reliable, and secure for both staff and guests.
Together with PinDirect by Cyber & Mason and CCV from Fiserv, the restaurant chose a complete end-to-end payment solution in which the POS system, payment terminals, and payment processing work together effortlessly.
We were looking for a solution that would integrate perfectly with our POS system while providing a fast, reliable, and secure payment experience. The combination of Cyber & Mason's expertise and CCV's from Fiserv technology proved to be the ideal choice.
According to The Butcher Social Club, what truly stands out is that Cyber & Mason and CCV from Fiserv offer much more than payment terminals alone.
The implementation process was smooth, the support has been excellent, and the integration works seamlessly. As a result, they feel more like an operational partner than a supplier.
Why the CCV Plus Mobile A960?
A key component of the solution is the CCV Plus Mobile A960. The Android terminal was selected for its combination of speed, reliability, flexibility, and ease of use.
Its lightweight design, intuitive touchscreen, and support for all major payment methods, including contactless payments and mobile wallets, make the CCV A960 perfectly suited to the fast-paced environment of a busy restaurant.
For PinDirect by Cyber & Mason, the CCV A960 was also a natural choice.
The A960 combines speed, flexibility, and ease of use with a professional look and feel. Its user-friendly touchscreen, long battery life, integrated receipt printer, and extensive integration capabilities make it particularly well suited for hospitality and retail businesses.
In addition, the Android platform offers ample opportunities for future innovation and further digitalization.
Fewer manual actions, more focus on guests
Since implementing the integrated solution, The Butcher Social Club has experienced clear benefits on a daily basis.
The biggest efficiency gains come from:
- Automatic transfer of payment amounts from the POS system to the payment terminal
- Faster transaction processing
- Less manual input and therefore fewer errors
- Shorter waiting times for guests
- Faster table turnover during busy periods
- Simplified end-of-day reconciliation through integrated reporting and transaction data
These time savings enable staff to spend less time on administrative tasks and more time focusing on service and guest satisfaction.
Easy to use for every employee
In addition to speed and integration, ease of use plays an important role. According to The Butcher Social Club, the solution is intuitive and easy to learn.
New employees can start using it almost immediately, while experienced team members appreciate its simplicity and reliability. Because the POS system and payment terminal are fully integrated, very few manual actions are required. This helps keep operations running smoothly, even during the busiest times of the day.
Strong partnerships as the foundation for success
For PinDirect by Cyber & Mason, the partnership with CCV is equally valuable. As a specialist in integrated payment solutions, the company supports hospitality and retail businesses with advice, implementation, and ongoing support.
Payment is the final interaction with a customer. It needs to be fast, secure, and hassle-free. CCV is a strong partner for us thanks to its stable technology, high-quality payment terminals, and professional support.
The partnership was established through a shared ambition to provide businesses with the best possible integrated payment solutions. Today, it has grown into a close collaboration built on innovation, quality, and personal support.
Ready for the future
The payments industry is evolving faster than ever. Cloud solutions, real-time data, mobile payment methods, and increasingly sophisticated integrations continue to make payment processes more efficient.
Through the collaboration between The Butcher Social Club, PinDirect by Cyber & Mason, and CCV from Fiserv, a future-proof solution has been created that is ready to support further digitalization and growth.
Whether it's a busy terrace, a crowded counter, or serving more than 1,500 guests in a single day, a reliable and integrated payment process makes all the difference.
Together, CCV from Fiserv and PinDirect by Cyber & Mason enable businesses to focus on what they do best: delivering an exceptional customer experience.