CCV Pulse 2020

Customers are looking for a shopping experience that is smooth and effortless and the method of payment can – in many cases - make it or break it.

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The new decade is bringing a solution to this problem

Customers are looking for a shopping experience that is smooth and effortless and the method of payment can – in many cases - make it or break it.

 

The new decade is bringing a solution to this problem. With all sorts of new technology – from mobile payments, to contactless card and wearables, we are approaching an area of frictionless payment. Payment so smooth and effortless, it’s barely noticed.

 

CCV_Pulse_2020_mobile

Trend 1: Mobile ‘everything’ leads to frictionless payments

Shoppers get to move through the store more quickly and businesses can create a better experience for them.

Trend 2: Swiping towards a cashless society

Depending on where you are in the world, the shift away from cash and towards digital payments may already be underway.

CCV_Pulse_cashless_society
CCV_Pulse_cashless_society

Trend 2: Swiping towards a cashless society

Depending on where you are in the world, the shift away from cash and towards digital payments may already be underway.

Trend 3: Goodbye chip and pin; hello contactless

Over the next few years, businesses will discover what can truly be accomplished as the NFC technology advances.

Trend 4: The future face of payments is biometrics

Biometrics potential to radically change the way we pay for everything is undeniable.

CCV Pulse 01
CCV Pulse 01

Trend 4: The future face of payments is biometrics

Biometrics potential to radically change the way we pay for everything is undeniable.

CCV_Pulse_IoT

Trend 5: IoT payments lead to more comfortable buyers

The infrastructure to facilitate these invisible payments already exists; IoT is just opening up different avenues as to how customers can use it.

Trend 6: Invisible payments: the holy grail

Businesses will better understand the habits of their shoppers because identity is authorised at the beginning of the transaction instead of the end.


CCV_Pulse_2020_Invisible_Payment_amazon_go
CCV_Pulse_2020_Invisible_Payment_amazon_go

Trend 6: Invisible payments: the holy grail

Businesses will better understand the habits of their shoppers because identity is authorised at the beginning of the transaction instead of the end.