Re-watch our webinar 'Shopping Today & Tomorrow'

Summary: what can you expect?

Join our experts to discuss the far-reaching consequences of the new reality on retail business. Additionally, our guests will elaborate on whether this crisis can be used as an opportunity to build a new relationship with the customer and become future-proof.

• How has the customer change and will this change last?
• What did retailers have to do to adapt to the new customer and the new reality?
• Did the pandemic accelerate innovation or stall it?
• What advances have been made in bridging online and instore shopping experience?
• Has the development of ecommerce take any new turns?
• Payment in the omnichannel world – where are we today?