Frequently Asked Questions about the EAA and accessibility
What is the European Accessibility Act (EAA)?
The EAA is a European directive designed to make products and services, like payment terminals and online platforms, accessible to everyone. Including people with disabilities. It comes into effect on June 28, 2025.
What does the EAA mean for my current CCV payment terminals?
If you're already using CCV terminals, there's no need to make changes before June 28, 2025. Many of our existing terminals, especially newer models, will become EAA compliant in the course of 2025.
What are the key accessibility features in CCV's payment terminals?
CCV terminals include:
- Voice-guided navigation for clear instructions.
- High-contrast displays for better readability.
- Tactile support on some physical terminal models for smoother use by all customers.
How does CCV ensure its online solutions meet accessibility standards?
Our online payment and e-commerce platforms comply with WCAG Level AA. This includes:
- Alternative text for images to support screen readers.
- Full keyboard navigation for users who can't use a mouse.
- High-contrast layouts and clear navigation to support cognitive and visual disabilities.
What disabilities do CCV's accessibility solutions support?
Our solutions are designed to support a wide range of needs, including:
- Blindness and low vision
- Deafness and hearing loss
- Motor impairments
- Cognitive disabilities and learning challenges
- Photosensitivity
Where can I find more information about the EAA and accessibility at CCV?
You can learn more by:
- Visiting our support page for technical guides and timelines.
- Contact our team directly if you have specific questions or need assistance.
Disclaimer:
The information on this website reflects our current understanding of the European Accessibility Act (EAA) as of 10.02.2025. This content is for informational purposes only and should not be considered legal advice. We regularly update this information.