CRM

Together, we ensure safe and efficient payments

Periodic review of customer data

To keep our services reliable and compliant, we ask you to complete or confirm some personal and business information. This is a mandatory part of our review as a licensed payment institution and applies to all our customers. Thank you for your cooperation!

This information applies to companies that are registered with the Dutch Chamber of Commerce (KvK).

Your action is required: please verify and resubmit your details

As a payment institution, we have a legal obligation to regularly verify whether customer information is still accurate and complete. We do this not only because it is required, but also because we want to work together with you to ensure safe and secure payment services. 

In this process, we fulfil a gatekeeper role. By having a good understanding of your information, we can help identify signals of misuse or financial crime at an earlier stage. This is important for you, for other entrepreneurs, and for society as a whole. 

This may include, for example, information about: 

  • The UBOs (ultimate beneficial owners) of your organisation.
  • The authorised signatories who are permitted to act on behalf of your company.
  • The activities carried out by your business. 

In addition, there may be other items we require. These are clearly listed in the checklist that applies to your legal entity type.

Legal entity checklist

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Laws and regulations

CCV is a financial services provider and complies with regulatory supervision and legislation such as the Wft, Wwft and GDPR in order to ensure reliable and secure payment solutions.

Read more about laws and regulations

Frequently Asked Questions

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Why do I need to provide my information in MyCCV, even if I am already a customer?

We request your information again in order to comply with legislation such as the Wwft and the Wft. This helps us keep your payment services secure and ensures that we meet our duty of care. 

As a payment institution, we have a legal obligation to regularly verify whether customer information is still accurate and complete. We do this not only because it is required, but also because we want to work together with you to ensure safe payment services.

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Why does CCV ask to verify my business information?

As a payment institution, we have a legal obligation to regularly verify whether customer information is still accurate and complete. However, we do not do this solely because it is required. We want to work together with you to ensure safe payment services. 

You have been a customer of CCV for some time. During this period, your business information may have changed. That is why we ask you to review the information we currently have on file.